Services & pricing
Full block management, with nothing hidden.
Everything a well-run building needs, from repairs and budgets to compliance and meetings, plus a portal that lets every resident see it happening.
What’s included
One fee. The whole job.
Our standard management service covers the day-to-day running of your building. You’ll see all of it in the portal.
Resident portal for everyone
A login for every leaseholder and authorised occupier, not just directors.
- Repair reporting and tracking
- Proposals, discussion and polls
- Notices, documents and updates
Repairs & maintenance
Communal repairs triaged, quoted, booked and signed off, with residents updated at every step.
- Approved, insured contractors
- Planned maintenance schedule
- Regular site inspections
Service charge & budgets
Clear annual budgets, collection, and spending reported against budget throughout the year.
- Annual budget preparation
- Service charge demands and collection
- Year-end accounts with an independent accountant
Compliance & safety
Every safety obligation tracked against its date, with reminders well before anything falls due.
- Fire risk assessment scheduling
- Fire alarm, emergency lighting and lift checks
- Health & safety and asbestos records
Buildings insurance
Renewals managed on time, cover reviewed, and claims handled on behalf of the company.
- Renewal reminders and broker liaison
- Claims management
- Insurance documents in the portal
Meetings & governance
Support for directors and residents’ meetings so decisions are made well and recorded properly.
- Agendas and decision packs
- Draft minutes and action tracking
- AGM support
Contractor management
Quotes compared fairly, contractor insurance and credentials checked, and work monitored.
- Competitive quotes
- Credential and insurance checks
- Performance tracked over time
Emergency cover
Out-of-hours emergencies such as leaks, floods and security issues escalated to a person and an approved contractor.
- Emergencies escalated to a person
- Clear escalation steps
- Follow-up reported in the portal
Pricing
Clear pricing, agreed up front.
Our management fee is a fixed annual amount per apartment, set out in writing before you sign anything. No commission on insurance, no hidden mark-ups on contractor invoices.
Full block management
per apartment, per year, quoted in writing after a site visit
- Everything in “What’s included” above
- Portal accounts for every resident
- A named director responsible for your building
- Regular site inspections, agreed in your contract
- Annual budget and year-end accounts process
What affects your quote
- Number of apartments and buildings
- Lifts, car parks, gardens and other shared facilities
- The condition of the building and any planned works
- How organised the current records and accounts are
Additional services
Larger jobs, quoted separately.
Some work falls outside day-to-day management. These are always quoted in advance and agreed before we start.
| Service | What it covers | Fee |
|---|---|---|
| Major works | Specification, tendering and supervision, including statutory (Section 20) consultation administration | Quoted in advance |
| Sale packs | Leasehold information for buyers’ solicitors when a flat is sold | Quoted in advance |
| Lease administration | Consents, licences and lease-related enquiries | Quoted in advance |
| Company secretarial | Companies House filings and statutory registers for RMC and RTM companies | Quoted in advance |
| Arrears recovery | Formal recovery of unpaid service charges beyond standard reminders | Quoted in advance |
Our commitments
What you can hold us to.
These go in your management agreement, and you’ll be able to see how we’re doing against them in the portal.
- Emails and portal messagesA response within one working day, with a named person handling it.
- Communal repairsTriage within one working day, and an update on the ticket at every change.
- EmergenciesA person to speak to, with an approved contractor dispatched where needed.
- Spending reportsBudget against actual published to leaseholders every quarter.
How a proposal works
From first call to first day.
- Tell us about your blockA short call or the enquiry form: size, setup and what isn’t working today.
- We visitA site visit and a look at your lease, accounts and current arrangements.
- Written proposalA fixed fee, a clear service agreement and a demo of your portal.
- HandoverIf you go ahead, we manage the switch from your current agent, records, funds and all.
Ready when you are
See the portal in action.
Book a demo and we’ll walk you through a demo building, or send us your block’s details for a clear, written proposal.
Or email hello@yourblockmanagement.co.uk to speak to a director.