For RTM & RMC directors
Run the board, not the inbox.
You volunteered to look after your building, not to become an unpaid property manager. We take on the admin, keep you in control of the decisions, and give every resident a clear view so they stop asking you.
Sound familiar?
Being a volunteer director shouldn’t feel like a second job.
- The same question from five residents, by email, text and doorstep
- Chasing your managing agent for updates you then pass on
- Meetings that go round in circles because nobody has the facts
- Decisions buried in old email threads nobody can find
- Worrying whether the fire risk assessment or insurance renewal has been missed
How we help
You make the decisions. We do the rest.
Fewer repeated emails
Residents see repairs, notices and progress themselves, so routine questions stop landing on you.
Decision packs
When something needs the board, you get the background, quotes, costs and resident feedback in one place.
Better meetings
Agendas, repair summaries and finances prepared beforehand. Draft minutes and actions afterwards.
Visible progress
Every open job, what it’s waiting on and when it’s due, without having to ask.
Compliance on watch
Fire, insurance, lift and safety dates tracked, with plenty of warning before anything falls due.
Resident views, kept separate
Informal polls show what residents want, while formal decisions stay with the board and follow your articles and leases.
You stay in control
Clear lines between what we do and what you decide.
Your management agreement sets out exactly what we can do on our own, what needs your approval, and the spending limit for each. Nothing significant happens without a director signing it off.
| Type of work | Who decides |
|---|---|
| Routine repairs under the agreed limit | We arrange it and report it |
| Repairs over the agreed limit | A director approves the quote |
| Emergencies | We act to make safe, then report straight away |
| Budgets, major works, contracts | The board decides, with our recommendation |
Switching managing agent
Changing agent is easier than most boards expect.
We handle the handover with your outgoing agent so you don’t have to.
- Check your current agreementWe help you find the notice period and any terms in your current management agreement.
- Board decision and noticeThe board agrees to appoint us, and notice is served on the outgoing agent in line with the agreement.
- HandoverWe request service charge funds, reserve balances, accounts, contracts, keys and building records.
- IntroductionsEvery resident is invited to the portal, and contractors and insurers are told who to contact.
Common questions from directors
Before you decide.
Do residents get to vote on everything?
No. Residents can propose ideas and show support in informal polls, which helps the board understand opinion. Formal decisions remain with the directors, or with members where your articles require it, and statutory consultation is handled separately.
Can we see what you’re doing day to day?
Yes. Directors have a board view in the portal showing open repairs, upcoming compliance dates, approvals waiting for you and spending against budget.
Who holds our service charge money?
Service charge funds are held in a separate client account in trust for the building, never mixed with Your Block’s own money.
What if we’re not happy?
You can raise it directly with your named director. We have a published complaints procedure, and you can escalate to our government-approved redress scheme. Your agreement also sets out a fair notice period.
More answers on our FAQ page.
Ready when you are
See the portal in action.
Book a demo and we’ll walk you through a demo building, or send us your block’s details for a clear, written proposal.
Or email hello@yourblockmanagement.co.uk to speak to a director.