Block management for Suffolk & Essex

Block management residents can actually see.

Your Block manages residential blocks with a resident portal built in. Track repairs. Discuss improvements. Vote on proposals. Stay informed.

Designed for RTM companies, RMCs and leaseholders who want better communication.

Samuel Charlesworth, Managing Director of Your Block Management Samuel Charlesworth, Managing DirectorOne named person accountable for your building
LED lighting · 68% support
Live updatesDemo
  • A named managing director
  • Compliance-aware workflows
  • Service charges you can see
  • Emergencies escalated to a person
  • Built for RTM & RMC boards

The resident portal

Repairs, proposals and decisions — all in one place.

Every resident gets their own login, not just the directors. Track repairs, vote on improvements and see exactly what’s happening in your building, from any device.

Repair #214 updatedVisit booked · Thu 9–11am
Decision recordedMinutes shared with all 18 flats
  • Every update timestamped
  • Votes recorded, decisions explained
  • Spending, line by line
  • Private to your building

See how it works

Track repairs. Vote on proposals. Join the conversation.

Four everyday moments that show what changes when every resident can see what’s happening.

01 · Repairs & maintenance

Report it once. Watch it get fixed.

Residents report communal issues with a photo. Every step, from triage to contractor to sign-off, appears on the ticket, and everyone affected is kept up to date.

  • Photo reports from any phone
  • Contractor and visit times visible
  • Automatic updates, no chasing
Repair #214 · CommunalIn progress
Bin store light not working
  • Reported with photoFlat 7 · Mon 09:12
  • Contractor assignedApproved electrician · Mon 10:05
  • Visit bookedThursday, 9–11am
  • Fixed & signed offPhoto of completed work
6 residents following this repair
02 · Proposals & voting

Ideas become proposals. Proposals get a fair hearing.

Anyone can suggest an improvement. Neighbours discuss it and show support in an informal poll, so directors know exactly what the building wants.

  • Structured proposals with costs and quotes
  • Polls kept separate from formal decisions
  • Every outcome explained, not just announced
Proposal · GardensVoting open
Add two benches to the communal garden
Yes, support72%
No, not at this time16%
Unsure12%
F2F9F14+2225 votes · closes in 5 days
03 · Results & spending

See the decision, and what it cost.

Budgets, spending and outcomes are shared at the right level for leaseholders and directors, so nobody has to send a request to find out where the money went.

  • Budget against actual, by category
  • Decisions and minutes on record
  • Invoices shared where appropriate
Service charge 2026/27BudgetSpent
Cleaning£2,320
Repairs£3,600
Gardening£980
Reserve fund£5,000
LED lighting approved by directors3 Oct · £2,400 from reserve · Minutes published
04 · Discussion & community

One calm place to talk about the building.

Threads by topic replace the group chat and the endless email chain. The managing agent replies in the same place, on the record.

  • Moderated, private to your building
  • Agent replies visible to everyone
  • Follow only the threads you care about
Discussion · Parking12 replies
Visitor parking permits
F2Flat 2· 2hCould we get a few visitor permits per flat rather than first come, first served?👍 11
YBYour BlockManaging agentGood idea. We’ll draft a proposal with options for residents to vote on this week.
F9Flat 9· 40mCount me in. Three per month would be plenty.

For residents

Every resident can see what’s happening.

Owners and tenants alike get their own login. No more wondering whether anyone read your email.

  • Report repairs from your phoneAdd a photo, pick the location, done.
  • Know when it’ll be fixedContractor, visit time and progress on every ticket.
  • Have a say on improvementsPropose ideas and vote alongside your neighbours.
  • See where the service charge goesBudget, spend and reserve fund, in plain English.

For RTM & RMC directors

Run the board, not the inbox.

Volunteer directors shouldn’t need a second job. We take the admin and give you a clear view of everything that matters.

  • Fewer repeated emailsResidents check the portal instead of asking you.
  • Clearer records, decisions in one placeEvery repair, vote and decision documented.
  • Better meeting preparationAgendas, repair summaries and finances drafted for you.
  • Visible maintenance progressSee every open job and what’s holding it up.

Accountability

Transparent by default. Accountable by design.

Smart systems take care of the admin. People make the decisions, and every one of them is on the record.

  • A named managing directorOne accountable person for your building, not a ticket queue.
  • Compliance-aware workflowsFire, insurance, lift and safety dates tracked, with reminders well ahead.
  • Client money, protectedService charge funds held in a separate client account.
  • Emergency escalationUrgent issues go straight to a person and an approved contractor.
Harbour Court
Compliance overview
Demo
Fire risk assessmentValid until March 2027Valid
Buildings insuranceRenews 1 February 2027Valid
Emergency lighting testEngineer booked for next weekDue in 9 days
Lift inspectionPassed 2 September 2026Passed
Audit trail
Repair #214 visit booked by Your Block operations
6 residents notified by email and app
Emergency lighting test approved by Samuel Charlesworth

Ready when you are

See the portal in action.

Book a demo and we’ll walk you through a demo building, or send us your block’s details for a clear, written proposal.

Or email hello@yourblockmanagement.co.uk to speak to a director.